FAQ

To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.

Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.

You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.

In rare cases, it might happen that an incorrect item is sent out due to a human mistake. Please contact our Customer Care team immediately to let us know about the issue. We will do everything we can to resolve it for you.

An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.

All orders comes with a free domestic shipping. Expedited and overnight shipping options available upon checkout at an additional fee. For international orders, the cost is subject based on your location and the price will be available upon checkout. Shipping cost starts at 15USD and will vary depending on your location.

We apologize but we currently do not reroute orders.

You can cancel any order free of charge and without any explanation. However, since we strive to ship your items as quickly as possible, the time-frame in which this is feasible is generally very short, so please contact us